Whalen Metals |
Support Information
When you need help with your order or our products and services, contact one of our support specialists via e-mail, the Web, or telephone. We commit to getting you in touch with live person for support within 30 minutes of your initial contact. Most issues are resolved within an hour.
Whalen metal practices a zero-defect quality management program.
We take your concerns seriously and invite our customers to participate in our monthly quality
meetings that include senior company management, vendors, and customers. Take a
look at our
Please visit our Guest Book page and share your comment about our approach to quality and customer support
Information on our Quality Programs:
Six Sigma The Deming Philosophy Zero-Defect
Click on a region to e-mail your regional support manager.
Sanjay Gupta, Director of Support Service
Please e-mail questions and comments about our support and
quality philosophy to
sgupta@whalenmetals.com.